I believe that anyone can learn to eliminate crashes and freezes (without sacrificing video quality) by learning to optimize images, make SVGS properly for videoscribe, and manage camera settings properly. Here is a Thread about learning to prevent freezing and crashing. It contains some suggestions and guidelines that I follow for image preparation. They may work well for other users too.
It
would be great if videoscribe could flash a warning when certain
size or setting limits are being exceeded... but that is not currently
an available feature. (((EDIT: I believe videoscribe version 2 now flashes a warning icon near the lower left corner of the canvas when excessive zooming is detected.)))
Hey Mike
Your idea is spot on. Actually I think on the old forum someone suggested that Sparkol folks create a utility outside of VS where you can batch check your images to be sure if they are optimized for VS and if not, the utility will do it for you.
I think one of the problems is that we use a variety of different software (inkscape, illustrator, etc) to optimize our images.
Anyways, I do optimize my images or at least I think I'm doing it without sacrificing quality. For that matter, sometimes when I create a scribe (created over 300 now for clients), I think I spend more time outside of Video Scribe doing preliminary work than I do working on the actual scribe.
But even with all the preliminary work and especially when the scribe crashes only after 2 images, you start to scratch your head. That was how it went yesterday. Hopefully today is better.
Thanks
p.s. I would love to see a video tutor on how you optimize your images for VS. I don't always comment but every time I see your post I always read. You have some great insight and I appreciate you sharing with us.
p.s. I would love to see a video tutor on how you optimize your images for VS. I don't always comment but every time I see your post I always read. You have some great insight and I appreciate you sharing with us.
I cannot agree more.
Yesterday was the worse day ever.. got u[p nice and early to do a video, prepared everything and started to do my scribe. Then it started, crashing, freezing, you name it - it happened. This video waswanted by 9am this morning. Atr 10.30 last night I was able to save the scribe in a small file and then I had to reopen it in myvideroeditor toput the music backing on.
My client was well pleased with the video, but regard;less of that it is still freezing today, right at the last page as well !!!
I am totally cheesed off with it, putting it politely. I have used jpeg instead of svg and have changed the size of the image as well as optimized them and nothing helps.
My scribe has a mixture of images other than vieo scribes and it still happens.
I am going to look around to see what else is available as never had this problem even with my old videomaker fx !!
Hi Derek, sorry you have had this issue.
Please get in touch if you have these problems by raising a support ticket.
We will be able to investigate the issue and ascertain what seems to be the problem.
Dan B
Other days it works ok (not perfect because VS never runs perfect).
I know the sparkol folks tell us that VS has not interaction with their site, but to be honest, I have a hard time believing it. Sure I can disconnect from the net to test it, but that's not my point. My point is when I am connected to the net, there is this interaction.
Why do I believe this? Because on a day like today when VS crashes every 5 seconds no matter what you do and yesterday it worked ok, you start to wonder what is different today from yesterday to make it crash every 5 seconds.
I know Sparkol's standard answer is "send us the scribe and we will look at it" but unless the good folks at Sparkol is going to be available 7 days a week, 24 hours a day, this is not an acceptable solution.
Does anyone else have days where VS works ok and other days it just doesn't work at all?
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