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Subscribe to Sparkol Pro with a different email

Hi! I was upgrading today from my free trial Sparkol version, but when I did the subscription the computer autocompleted the Info and put another email that I've got which is different from the one I've been working from. How do I change the subscription to the email where I have all my scribes done!? Please help!!!

 Hi,

You will probably have to wait for customer support to sort that out when the return to work Monday during UK business hours.


Your scribe will not be affected, you just can't access them with a different account.


-Mike (videoscribe user)

Hi Leticia,

I have raised a ticket for this problem. 

Please check your email for an update on this issue.

Thanks, Joe 


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