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Extend Trial But Can't Login

Hi Sir/Madam

My trial was is the last day...but i can't login....please help me...i need to render my video...

Please provide a clearer description of what you are doing and the symptoms you see.

( the other post I have read from you indicates that your free trial ended and you made a new trial with a different email.)

-mike (videoscribe user)

i uninstall the software and install back the i create a new get back my old previous email...but i can't get back my old what should i is my last trial i need to render my video...please teach me how to solve the problem

Hi Biz

You're right: you should still be on the trial.  Please advise the error you are getting.

Here the error i'll facing...please teach me how to fix is my last day extended trial....but i still can't get my video...try look at the attachment...

error.png error.png
81.6 KB

I see one of my colleagues has responded to you personally and you can now use your account

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