VideoScribe Help

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Keep losing my work

 When I finish with my project, I save it, reopen it and parts of the scribe are not there. I've had this happen 4 straight time now and can't get any resolution. When you look at the finished project on the home dashboard, you can see all of the clip art present, but when you open the project, they are not there. I'm very tired of going back in to replace all of the missing clips, something's wrong. Help!!!


1 person has this question

 What version of videoscribe are you using?




If you are using 1.3.30 or 1.3.31, they have been recalled. you should uninstall and install version 1.3.26


official Videoscribe uninstall/reinstall instructions: http://help.videoscribe.co/support/solutions/articles/1000033641-uninstall-and-reinstall


for related threads, google search: sparkol images disappearing


-Mike (videoscribe user)


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