-Mike (videoscribe user)
Sorry that you're having this issue.
Because this is related to particular SVG images and not others, we would need to take a look at the SVG you are trying to use to help you resolve this problem.
If you would like that support, please open a ticket here http://help.videoscribe.co/support/tickets/new.
Hello Mike. Thank you for your comments. I have already tried 2 and 3. Is inkscape preferred over idraw? I downloaded the latter based on advice of videoscribe users, but am happy to learn inkscape if this is less buggy.
The file you attached does not seem to be a valid SVG image.
Sparkol refers to illustrator and inkscape in their tutorials so I would categorize those two programs as the "most supported" vector programs.
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