Hi Oksana,
It sounds like the default image quality needs to be increased.
After you log into VideoScribe, click on the settings icon on the Home/Projects screen.
The default is usually 400px (which represents the width).
If you increase this to a number higher than 720px you will see an increase in quality when you create a new Scribe.
Thanks, Joe
Hi,
I am having this issue too. My default image quality is 800 px. Yet when some pictures draw their outer lines darken after they are done drawing.
Any ideas?
Thanks,
Omer
oksana sal
When creating a video there is a problem with the drawing of the image. Appears the effect of blinking. After the picture is fully drawn lines become fatter. How can it be fixed?
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