I just upgraded from V1 t0 V2 and now I'm completely confused. When I hover over an icon it doesn't tell me what's it for. I recognize most of the incons but some are changed. Is there some comprehensive user manual to guide me through the changes?
-Mike (videoscribe user)
How do I remove the videoscribe logo? I have the pro edition.
1) Once your pro membership becomes active, the logo will not appear in new scribes. (Paypal sometimes takes several hours to process the initial recurring payment required to activate your pro status.)
2) You will need to re-render your older scribes to remove the logo. If the logo still appears, the most certain way to get rid of the logo in older scribes is to open the scribe, save a new copy of the scribe with a new name (in version 1.3.26 use "save as a NEW copy and close"), then open the new version and render it.
(This assumes that your account has been successfully upgraded to pro and the payment is not still "pending", "declined", or "applied to another account")
3) in version 2.0 for pro users the videoscribe logo appears in the lower right corner of the canvas when you are working but not in the rendered video.
I have the pro version 2 on Mac.
And I can't get rid of the watermark.
Mike, thank you for your suggestions and help. I tried all of the above with no luck. I even uninstalled and reinstalled the software, deleted history, cookies and such. Nothing worked. This is a Sparkol software problem that I hope they can resolve pretty quick. The curious thing is, a few days ago, it was working fine and not loading their logo. I have sent them an email and hopefully they will follow up in due time as I have a project I need to complete.