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where can i go to find out what my subscription is and cancel or update it

Hi Toby.

There's an Instant Answers section called Cancelling and refunding.


I have a yearly subscription but I cant see when it ends

Hey Toby

It ends on December 1st this year, so you've got a little while yet.

The details are here, once you log in:

Note that this is not set to auto-renew, so you will need to manually update your subscription at that time in order to continue using VideoScribe


Hey Jay Steel,

I have taken yearly subscription for Videoscribe today , So I have done payment , in first case we got  order failed from my end so I tried one more time But it seems payment done two times and I got two confirming mails from your side as well. I am attaching two different invoices

Please check and refund money for one subscription.



Be sure to raise a ticket and I'm sure they will sort it out for you during regular UK business hours.

-Mike (videoscribe user)


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