Whenever I star the program it asks me if I want to upgrade. I say yes and then it downloads the DMG file for MAc. However, when I click on the DMG file to install it it hen opens a file called Install VideoScribeDeskop. When I click on that I get an error message.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
So what do I do now?