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V2 on Mac is Hanging

Hi Guys,


I get the beautiful beach ball "every time" I attempt to open insert an image in a scribe. I have deleted (from trash as well) a number of times. In each instance, the beach-ball comes back and VS hangs.


I am running on a Mac Pro Retina Display running OSX 10.9.4


Do you have suggestions?


Danny

If you are using version 2.0 you could try upgrading to version  2.0.1

https://my.sparkol.com/versions


also if you are low on hard drive space or are using oversized images, improperly prepared SVGs or bad camera settings: http://help.videoscribe.co/support/discussions/topics/1000023738


-Mike (videoscribe user)

 

I am using 2.01 and it's an empty scribe. Zero images, camera setting etx. The app hangs every time.

Hi Danny


I have converted this into a support question and we will get back to you soon


Andy


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