VideoScribe Help

Topic not covered?

Start a new topic

Native Drawings are jerky on ipad after newest ipad update yesterday

I have an ipad 4 and updated yesterday 7/30/2014 to the newest update on iOS. All my drawings are jerky these are even using the drawings elements from your library. The text is smooth. When I preview the drawing it is smooth however after accepting and adding to the scribe it is jerky. I tried with the default time as well as changing the time. Please help!

Hi Cheryl,


Sorry to hear that.


If you could save your scribe online and let me know the name I will try and replicate the problem here and see what is going on


Regards


Andy


Login to post a comment