I create a slide, record audio, sync text with audio, save the slide, reopen the slide and the audio has been replaced with a "testing, testing testing" audio I did when I got a new microphone.
This happens on all the slides created with version 2.0.1.
I'm going to have to redo the slides then render them immediately without saving. Otherwise, when I open the saved slice to render it, the audio has been replaced.
Is there help for this?
J
Jim Humphries
On
Fri, 4 Sep, 2015 at 6:35 AM
wow, NO answer in a year, that's helpful isn't it.
Daniel McCormack
On
Fri, 4 Sep, 2015 at 9:38 AM
HI Jim,
Apologies, that does look a bit bad doesn't it? We were able to resolve this users issue through our ticketing system which is why a response is not posted here - just let us know if you are encountering the same problem and we will be able to help accordingly.
I create a slide, record audio, sync text with audio, save the slide, reopen the slide and the audio has been replaced with a "testing, testing testing" audio I did when I got a new microphone.
This happens on all the slides created with version 2.0.1.
I'm going to have to redo the slides then render them immediately without saving. Otherwise, when I open the saved slice to render it, the audio has been replaced.
Is there help for this?
wow, NO answer in a year, that's helpful isn't it.
HI Jim,
Apologies, that does look a bit bad doesn't it? We were able to resolve this users issue through our ticketing system which is why a response is not posted here - just let us know if you are encountering the same problem and we will be able to help accordingly.