Hi I downloaded 2.0.2 and now I have missing images in my library. Searched "television" and got this.
When I click one of the blank squares, I get this error message.
When I tried to access the television through the "Household" folder, I found all the images in that library are blank.
I would recommend that you uninstall and reinstall VideoScribe and check if you still get the same issue.
I have tried uninstalling and reinstalling and I too have the same issue. The entire image library is blank and when I click on one of the cells to display (an image not visible) I get the same invalid image error message.
Hi Fred /Stephanie
Sorry that you are having this problem.
It sounds like there may be a corruption in the location where VideoScribe stores images locally. We will need to investigate this with a support ticket- You can raise one here and we will be able to advise you further with this.
Stephanie- as you created this post I am able to convert your comment directly to a ticket for you- I have done this and you should receive and email from our support team shortly.
I'm having the same issue as Stephanie -- where have all the images gone???? I clicked on the link to uninstall and reinstall, and was taken to a page that says, "The page you are looking for doesn't exist." Help!