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Wrong charge to my credit card. Urgent

I have a problem with my payment in VideoScribe. 


You have done a double charge on my american express card, and I think there's a problem in the conversion of dollars to mexican pesos (I live in Mexico)


Please contact me as soon as posible.
My mail is vcastillo233333@gmail.com 

Hi,

(I think support only works during UK business hours Monday-Friday) 


 Support will probably sort this out for you on Monday.


-Mike (videoscribe user)

I have a problem with my payment in VideoScribe. 


You have done a double charge on my card, and I think there's a problem in the conversion of dollars to mexican pesos (I live in Mexico)


Please contact me as soon as posible.
My mail is josemanuelreyesfuente@gmail.com


INV00053995


Hi José, I have responded to your support ticket regarding this.


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