Matthew Cook
Hi Brenda,
I have converted this to a support ticket.
Please check your email for further instruction.
-Matt
Hi Matthew, thanks for your help
The problem is that I actually intented to buy a VideoScribe Monthly Subscription but in the process there was never an option to select this kind of subcription. So, I changed my subcription from BlueSnap (to yearly to monthly) (I tought this would solve things out) but the charge to my credit card was already made; in the end I had to cancel my subcription in hopes to get a refund and to properly buy the monhtly sucbription.
Joe Clarke
Hi Brenda, thanks for your response.
As this concerns your account, you will receive an update via a ticket to keep your personal information private.
Thanks, Joe
Brenda Castillo
Do I get a refund ? I wanted to try a monthly subscription but you have charged me yearly so I have canceld my subcription from BlueSnap.