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Today I upgrade from 2.0.1 to 2.0.2, then I can not log in to enter the videoscrbe.


Hi Jianlong,

Sorry you have this problem.

There are a number of things you can try to troubleshoot this issue.

Please can you take a look at this link which has a number of steps to resolve the issue - http://help.videoscribe.co/support/solutions/articles/1000033700


If following the advice on the link does not resolve the issue, please can you use this link to raise a support ticket detailing what you have tried already.

Here is the direct link to log a ticket
http://help.videoscribe.co/support/tickets/new


Thanks, Joe


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