VideoScribe Help

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Can't render the video

I can't publish to facebook, it was written my video was too short but it was around 6 minutes. i can't upload to youtube, only half of my video gt uploaded. I can't save as powerpoint as video.. 

Hi,

1) you could save a copy of the scribe with a new file name, restart videoscribe, try to render it again.

2) you could also save the scribe online and tell support the name of it if you want specific feedback.

3) this type of symptom might be caused by excessive memory usage resulting from oversized image files or extreme camera movements.

-Mike (videoscribe user)

 

I can't download my project, it's a trial version.I've tried to upload it to youtube or convert it into a video but it's impossible, something goes wrong. I've been trying all day long.. Could you help me, please? Thanks 

1) save your project as a .scribe file and attach it here if you want help from the community


2) save your project to the cloud folder and tell support the name of it if you want them to look at it.


3) provide more details like error messages or screenshot of the problem


4) TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)


-Mike (videoscribe user)


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