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Free trial does not allow export

According to the Videoscribe you can  "Share to Facebook and YouTube" and "Share to PowerPoint"


However, whenever I try to export, it does not work. It simply has a blank screen and says "preparing video information", but never actually exports to facebook, youtube or powerpoint. 

Any suggestions

That problem usually indicates a problem with your scribe.

You could save your scribe with a new name, restart videoscribe and try again,

or you could save your scribe online and tell support the name of it if you want them to have a look at it.

-Mike (videoscribe user)

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