When I render/publish my film the voiceover I use gets an overlay of crackling noise.
I have no problem when seeing the film in videoscribe.
The noise is there even if I render to the smallest resolution.
Hope you can help
I've been experiencing the same problem, a real bummer...
This is probably due to poor sound sum-up in the software's engine.
I don't know if you've noticed, but the crackling only happens when there's music in the background (added inside VS). Anyway, I was able to bypass the problem by adding the music to the speech by myself (using an audio software editor).
You can try to add the music to the speech file using "Audacity" - its a free and easy to use audio editor. later you can add the speech + music as one audio file to VideoScribe. Music is important, isn't it? :)
"The solution for this is to add the voiceover onto the first element as a sound effect. It is a bug that we are aware of in the Beta version and will be fixed in the next release"
Hi there, sorry if you're having issue with the Beta version.
If you having any specific issue with the Beta version, please can you create a new support ticket
as outlined in the Beta sign up information.