from free trial to pro

  • Hello,


    I got pro version but i still acceding to the free version. How can i make the change. I've already purchased the pro version and confirmed by e-mail.


    Thank you for your answer

  • If your payment was successful then your account will be upgraded automatically from free to pro. You can check your account status by clicking "your account" at the bottom of this page.

    If you made more than one free account, be sure that you are logging into the one that was upgraded and not a different one.

    The pro version looks pretty much the same as the free version. What do you see that makes you think you still have the free version?

    If you continue to have a problem, you should probably open a support ticket: http://help.videoscribe.co/support/tickets/new

    -Mike (videoscriube user)

     

Login to post a comment