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Cancel my account

Hello, 


I wish to cancel my account. I think that I canceled the payment, but I also want to delete my email and my name of this application. 


Can you help me? Thanks a lot.


Regards, 

Belén BG

Sorry to hear that you would like to leave us.

The cancellation instructions can be found here:

http://help.videoscribe.co/support/solutions/articles/1000159367-cancel-your-subscription

You can change your email address via Your Account page. The account however will need to stay active.


You're welcome back any time of course.

Best wishes, Joe

i want delete my account, no my subscription, my account, were can i find that?

Accounts are not deleted but you can change the email address and name associated with the account.


How to change your registered email address for VideoScribe:


Go to your account. If you need to log in, use the details you signed up with.

Choose 'Profile’ from the menu

Write in your new email address

Enter your VideoScribe password and hit 'SAVE CHANGES'

A confirmation email will be sent to your new email address – please click the link in the email to confirm the change


How to change the name on your VideoScribe account:


Go to your account. If you need to log in, use the details you signed up with.

Choose 'Profile’ from the menu

Type in your new name

Enter your VideoScribe password and hit 'SAVE CHANGES'

bussy


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