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Unsuccessfully unsubscripted

Hi,


Sorry I think I have already cancelled my subscription last month, but turn out to be unsuccessful. But I have not used it even once since around December 5th. It was for campus use, and the bank account linked to it is my university bschool office's account. It becomes a big trouble. Could you please refund it? 


Sorry for the inconvenience. 


Thanks a lot!


Cloris

Hi,


I have converted this to a support ticket. Please check your email for further information.


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