VideoScribe Help

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Sparkol Videoscribe is Always Crashing.

Hello! Whenever I put a text on my presentation or I want to save my work, Sparkol Videoscribe crashes. I took off all the images that might be affecting it; I also tried to minimize the size of the texts, but there is not result. How can I solve this problem? 


Sincerely,

               Valerie Argueta

suggestions:
1) remove all imported fonts that you are not using
2) optimize all of your images to less than 500KB
3) make sure your import quality setting is about 600-1200
4) upload your .scribe work file for specific feedback

 5) or save your scribe online and tell support the name of it.


-Mike (videoscribe user)


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