VideoScribe Help

Topic not covered?

Start a new topic

Extension Request

I used the Trial Version of Sparkol for a project which I have to submit tomorrow, however my trial ended right before the due date. I had my video done and really worked hard on it. I kindly request if it is possible for me to have just a couple of days extended for my trial. It would be greatly appreciated. 

Hi Esso,

This query has now been turned into a ticket.

Please check your email for details on resolving your issue.

Thank you so much, however I was not able to access the video that I had made in my free trial. Is it possible to access that video after the extension? Thank you.

Hi Esso, please respond to the created ticket if you need to update this query.


Comments to this discussion are now closed!