My apologies; I was using the wrong image. Once I used the proper Scribble Out image, everything is fine.
This can be considered closed.
And I really do like Sparkol better than other companies I've invested in -- good documentation, support, and other than no phone number, relatively good transparency.
On Tue, 20 Jan, 2015 at 3:07 PM
Hi, Yes, the phone number is pretty hard to find on their website right now. It's in an instant answer instead of on the contact page. If you would support having all of the contact info on the contact page, you can "LIKE" the following suggestion thread: "Put all the contact info on the contact page"