Is it possible to have two licenses under one account?
I see there are Business Multiple-User accounts of 5 or more but I have only need for two accounts.
It is not possible to purchase more than one licence for the same VideoScribe account. You can pay for more than one licence with the same credit card, for example, but there would have to be separate VideoScribe accounts.
So to buy two licences you would need two separate VideoScribe accounts. Log in to our buy page with the first account and buy the first licence, then log in to the buy page with the second account and purchase the second licence.
Thanks for the information above. If I want to buy a second licence to allow someone else to work on projects for me, is there a way to do this? I note that only one person can know the primary login for an account, so is there a way for me to know the primary login for the second account but supply the person working on my projects with some kind of "secondary" login? And would it be true to say that if I own the second account, and the person using it is working on projects for me, that person can only work on projects for me? Or is this kind of usage really just outside what's possible with Videoscribe licences without buying a 5-person team licence?
So if your colleague creates an account and then just uses your card to pay for the subscription then this would meet your needs. They could log-in the website and then you can enter the payment information and that way you have paid for the subscription on their account. Should they then leave your employment and you would like to cancel the subscription for them you can raise a ticket with us and we can do that for you as you won't be able to as you cannot log-in as them. We'll need to last 4 digits of the card and billing address to confirm identity but you can cancel the subscription with that.
Thanks Barry and Mike. That is helpful.
I currently have one account, someone will be working for me and I want us to be able to access the account at the same time. Do I need to buy a second account? And will it be linked to the first one?
Hello Mark, each account is individual and can only be accessed by one person. You are not allowed to share your account or password under the subscription terms.
If you both want to work on the same projects you won't be able to do this at the same time. You would need to do your bit, export the project and send to your colleague who can import it into their account and continue working. They can then export their changes and send it back to you - Import and export scribes