VideoScribe Help

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Time Line Disspeared

HI, I can see my video but the time line is not there.

What can I do?

Thnaks 

Bladimir

Related thread: http://help.videoscribe.co/support/discussions/topics/1000038449

save your scribe online and tell support the name of it.

sometimes saving with a new name and then restarting videoscribe and opening the new file will solve SOME problems.

Almost all problems can be avoided by using images that are optimized for small file sizes and using camera zoom settings in or near the 50%-500% range (including the final zoom out if you have a final zoom out)

also: tips for fixing or avoiding problems in videoscribe

-Mike (videoscribe user)

This usually happens after importing an image that is somehow corrupt or the software cannot read.


To solve this:

1. Select all the items on the canvas - CMD/CTRL+A

2. Copy all the items - CMD/CTRL+C

3. Close the scribe and open a new, blank scribe

4. Paste all the items into the new scribe - CMD/CTRL+V


All the items should appear along with all the items in the timeline. You may find that there is a particular image that appears blank in the timeline or is really small on the canvas. You should delete this item.


If you need to copy all these elements back into the original scribe, save the new scribe go in to the original, delete all the elements, save the scribe and copy them back in from the new scribe you created.


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