I just imported my own hand on videoscribe but unfortunately when it draws text it moves all over the canvas and i cannot get it to write normally. The point of the pen is always where it should be but the rest of the hand moves around everywhere.
Does anyone know how to solve this?
Thanks in advance!
I actually only uploaded the hand with the pen, and not the hand for moving in elements. Could that be the problem? Thanks in advance!
Thank you very much for your answers guys!
Unfortunately I still couldnt solve the problem.. I uploaded the hands following the instructions linked by Matthew step by step (right size, right format) and the software just doesn't work with them. I also checked the information of Mike and I don't understand why it doesn't work out..I am uploading a video of the problem, I would be very grateful if you could please give me more insights into the problem!!
Thank you very much in advance!!
When you make a custom hand you have to use two images that are nearly identical (or two copies of the same image). One image is used for
the upward strokes and the other is used for the downward strokes. when videoscribe switches back and forth between the two slightly different images it simulates the appearance of a 3-dimensional hand.
Your custom hand contains one image of a right hand holding a pen and one very different image of a left hand pointing with its index finger. That won't look right, because videoscribe needs to keep switching back and forth between the two images.
option 1) If you want to add a drawing hand, import two VERY
similar "drawing hand holding a pen" images that are almost identical.
option 2) If you want to add a move-in hand, import two copies of the same "move-in" hand image. The image with the extended index finger in your video could be used as a move-in hand, but you would have to use that image for both of the images in the custom hand.
option 3) If you want a custom drawing hand AND a custom pointer or move-in hand, you have to make one custom hand for the drawing hand and a completely separate custom hand for the move-in hand.
Hope that helps,
-Mike (videoscribe user)
Mike, thank you, that was very helpful!!
So, if I want to use the third option you described, how would I have to upload the two images? In the "Add Own" option, I did upload two different hands, as you can see in the screenshot I am attaching . What did I do wrong - or why does the software not understand that one hand is in the move-in and one hand is for the drawing? The ugly result can be seen in the mp3 video I uploaded in my last comment. I am getting very frustrated, as I have to deliver the video for a customer at the end of the week and I cannot get the software to work as it should, so I would be very grateful for additional help!!! :(
Thank you very much
Thank you so much!!!
It worked now. Thanks for the amazing support!
I tried to add my own hand. It did not work.
So how can I see the image during the "align the hand" window? I am not sure what size of the image is the best either? Any suggestions would be appreciated.
Please could you share the hand image files with us - the originals that were too big and the ones you have edited to make smaller? If you do not wish to share the images on the public forum, please submit a support ticket.
Hi finally I can adjust it (by moving in many times and tried many different directions). The problem is that I cannot see the photo on "align the hand" window. (Ps, I used photoshop to removed the photo background. The hand is in the center; therefore, the is a big area that is transparent. I think there should provide zoom function. I attached the image of the screen first. If you need furthre info, let me know.
Could you please open a support ticket and reference this forum post.
Also could attach the hand file you have created to the support ticket. Thanks.
OK, the ticket created :#9437 Importing Own Hand: cannot adjust position