VideoScribe Help

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Publish Problems with 2.1.1?

Has anyone else had problems publishing videos after upgrading to v2.1.1?  I can't get ANY of my scribes to publish (in ANY format) - even scribes that I have successfully published in the past.  (Yes, I have opened a ticket - but I'm curious if anyone else has had issues)

Tried a low res one yesterday and it worked on a 2 minute video.
Just tried a HD 1080p on same video and got a blank screen with sound only and part of the first image.

 


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