Hi, I'm currently using the trackpad on my Macbook Pro laptop. Whenever I try to move elements, only the canvas moves. I can't move the elements at all. I have a deadline so please help!!
This is not working for me.
I was trying to move from my original screen- worked fab- and now trying to create new "scene"
Firstly, tried all the move canvas tips but could;t place elements where I wanted to. So I have now created a new scribe..... now I can't position elements at all.
Is this a Mac bug.
Love this product but beginning to wish I had;t bothered. There must be simpler ways of dealing with this.
Any help appreciated.
Difficulties after using Ctrl+click on a Mac
Some Mac users have reported a loss of functionality after using the Ctrl+click command in VideoScribe, please avoid using this command or alternatively enable the right click function your mouse/trackpad.
You can set your Apple mouse or trackpad up so that it right clicks thus avoiding issues related to using the Ctrl key.
To set up your mouse:
1. Go to 'System Preferences'
2. Click 'Mouse' or 'Track-pad'
3. Click 'Secondary click' so the check-box has a tick in it
Your mouse or trackpad is now set up to right click.
Wonderful. Thank you for such a speedy response.
Now back in love with it again.
Use CMD+click on a Mac.
This is not working for me. I set my right click but I still cannot move elements on the canvas.
thank you for this tip. it took 2 tries, but worked!