I have very few hands to choose from on my "choose hand" screen:
This seems odd as I though version 2.1.1 actually added a few hands.
Any ideas why it happens?
You might have to be online to see the other hands.
If you are connected to the internet and you don't see them, then videoscribe may be experiencing a bug related to internet connectivity.
You could try restarting videoscribe or you could try some of the suggestions in this related thread: http://help.videoscribe.co/support/discussions/topics/1000053232
or you could look for other threads about missing library items, missing hands, or login problems.
Hope that helps,
Mike (videoscribe user)
Apparently restarting VideoScribe again did solve it.