Ive just spend the morning trying to post to You Tube - and I'm a paying customer. It's failed 3 times at the end - having created the video, I get a message telling me to check my internet connection - which is fine. Each time it fails, I have to start at the beginning rendering the video all over again. Not good enough! Please give me a solution!
You could also try saving your scribe as a MOV file to your computer and uploading to YouTube manually. If you would like us to take a look at the scribe, please save a copy to your online directory (cloud icon) and let us know the name. We could then give specific advice about why this scribe is not uploading properly.
I working hard to upload my video on local computer/FB/YT since last evening. Every time I am getting a message telling me to check my internet connection - which is of course fine. Each time it fails, I have to start at the beginning rendering the video all over again. I wanted to present this demo video against my management for further approval and I have wasted complete time. Pl make me my video shareable. Else I am the biggest full.
Here is a link to Support Opening Hours over Christmas and New Year
if you want help from customer support, save your project to the cloud folder and raise a support ticket
if you want help from videoscribe users, save your project as a .scribe file and attach it here.
if you want to fix it yourself, read the information provided in the link in my previous reply
-Mike (videoscribe user)
No way I am able to save my project. I tries for .scribe as well. Oops!! It would be rather better for me if you can mail me my video. I have to represent against executives and if it impresses them----Oh La La...!