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Unknown Error Occurred

i can't login to my account. It's saying "cannot login: an unknown error occurred"


1 person has this question

Sorry you have this issue.

Can you try entering your email address and password back into the login boxes and retry?

me also got same error message. already tried to login for some of times. kindly advise.

Hi Estihar,

We did that this error message in a previous version but since version 2.2, you should not have this error message appear.

Please can you ensure that you are running the latest version of VideoScribe.

After doing this, please ensure you enter your full email address and password.

If you still have this problem, please can you provide a screen shot?


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