VideoScribe Help

Topic not covered?

Start a new topic

payment / charity ID

I have tried both a visa and american express card to buy the yearly subscription, however both cards are rejected.


We are a registered charity in the US. I put are EIN number in and the site said it was valid.


What number should I be putting into the approved charity ID field?


Is this why my card is not being accepted?


Thanks


1 person has this question

I have converted this topic into a support ticket. Please check your email for further instructions.


Comments to this discussion are now closed!