Hi all ,
I cancelled my Pro monthly one 2 months ago , and I now want to renew my subscription , when I try , I read that As I already have a Sparkol Account you'll use the address and payment method attached to it , when I click pay now the following statement comes :-
Sorry, your payment has not been accepted. Please try a different payment method.
I tried paypal account and still have the same Sorry Statement
Plz help because I have a deadline , and must start working today :)
please raise a ticket with our support team.
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Hi Magdy, I believe you have raised a ticket for this so we will reply there as it concerns account details.