¿COMO PAGAR POR UN PROGRAMA QUE ME HACE PERDER TODO UN DÍA DE TRABAJO? LA PEOR DECISIÓN QUE HE PODIDO TOMAR ES USAR ESTE PÉSIMO PROGRAMA, NO PERMITE NI SIQUIERA DESCARGAR MI VÍDEO CON EL AUDIO INCLUIDO Y COMO SI FUERA POCO, EL AUDIO SE BORRA SOLO LUEGO DE INTENTAR SUBIRLO A YOU TUBE. ESTE PROGRAMA ES LO PEOR QUE HE VISTO.
Hi Catlina, sorry you're having issues.
I would advise to manually save your work as I can see a number of recoveries which would suggest you're closing VideoScribe without saving first.
I can also see a number of time where the voice over has been removed and added again.
When recording a voice over, you have to record it in one go. Once recorded I would suggest saving the file using the save button.
If you have any further issues, please raise a support ticket and we can take a look at the scribe for you.