What's happened. I can no longer select multiple items in the timeline, nor can I drag items on the canvas.
Mac
v 2.2.4
I recently had a serious crash in VideoScribe and had to force quite the program. I don't know if that has any bearing on this problem.
R
Ray Craighead
On
Thu, 3 Sep, 2015 at 10:53 PM
After re-booting the computer a second time the problem corrected itself.
Daniel McCormack
On
Fri, 4 Sep, 2015 at 9:33 AM
Hi Craig,
sorry that you have encountered these problems - if they persist please raise a support ticket and save the project you are currently working on in your cloud folder.
We will then be able to take a look at it and advise accordingly.
What's happened. I can no longer select multiple items in the timeline, nor can I drag items on the canvas.
Mac
v 2.2.4
I recently had a serious crash in VideoScribe and had to force quite the program. I don't know if that has any bearing on this problem.
After re-booting the computer a second time the problem corrected itself.
Hi Craig,
sorry that you have encountered these problems - if they persist please raise a support ticket and save the project you are currently working on in your cloud folder.
We will then be able to take a look at it and advise accordingly.