Hi there, I'm looking for some help with adding voiceover tracks to a scribe, as I've experienced several problems. I have uploaded a pre-recorded narration to each of the three scribes I have created. When I close the scribe and then re-open the audio seems to be lost. If I click on the 'microphone' icon the track appears to be there-it says 'Voiceover present (0 seconds)' and when I go to play the scribe there is no longer an audio track.
I'm now trying to export the scribes, but have only successfully exported one with the audio in tact-multiple attempts at exporting the others (either as Powerpoint embedded files or .mov files) have failed to retain the narration. I would also have liked to have used one of VideoScribe's music tracks in addition to the voiceover, but they don't seem to play back after being added.
Thanks in advance.
Ros, It could be the way you are saving your scribes that is causing this. I would: