I have bought one month use. Is the work that I did with the free dial going to to be saved? Or do I have to start from the beginning now when I have payed?
Thank you for your help!
M
Mike Metcalf
On
Mon, 9 Nov, 2015 at 3:37 PM
If you upgraded the free account to a pro account then all your locally saved work will still be available when you login (on the same computer) Online work can be accessed from other devices.
If you created a new separate pro account then you will not be able to access the files on your expired trial account.
If you accidentally created a separate new account, customer support can probably help you fix that.
I have bought one month use. Is the work that I did with the free dial going to to be saved? Or do I have to start from the beginning now when I have payed?
Thank you for your help!
If you created a new separate pro account then you will not be able to access the files on your expired trial account.
If you accidentally created a separate new account, customer support can probably help you fix that.
-Mike (videoscribe user)