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Pictures disappear

Lately it happens that some images (imported from external repository or even internal) 

"disappear" in put in some parts of the stage, expecially after been resized. The box in the bar get light blue and there is no picture on the stage anymore.

It happens with .png and with .svg, I work with the late version on Mac.


Hi,

1) A highlighted blue thumbnail usually just indicates that an element has been selected by you. If it looks different than that, you may want to provide a screenshot for clarification.

2) very wide images that have been scaled way down may sometimes disappear.

3) Some SVGs may cause that kind of symptom if they are not formatted properly for videoscribe.

4) If you are using images with large file sizes, or if you are using excessive camera movements, or very high or low zoom settings (or possibly doing one of a few other things), you may be exceeding videoscribe's memory limit, which can also cause.

You can save your work to the cloud and tell customer support the name of it if you want some specific feedback.

related threads:
http://help.videoscribe.co/support/discussions/topics/1000067878
http://help.videoscribe.co/support/discussions/topics/1000065281

-Mike (videoscribe user)


 


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