VideoScribe Help

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problem with video scribe

I have a problem with the software video scribe

when i open the file i made, and i look at the time line i see it empty and any graphics appearing on stage' an i can"t close and save the file.

please help me.

Timeline problems are often associated with out-of-memory errors. Videoscribe can only use about 1.6 or 1.7 GB of ram I believe. If you know that one or more of your images is a large file size , try deleting it to see if that helps.

related thread about making videoscribe run smoothly:TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

-Mike (videoscribe user)


 

Hi Ohad, If you need any further support with this scribe file, please save it in your online (cloud) folder and raise a ticket and our support team will be able to look into this for you.


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