Hey there! I just finished a video and after I saved it, either online or on my computer, I found that a few items were in different posision. Need help! Thank you in advance
M
Mike Metcalf
On
Sun, 14 Feb, 2016 at 11:20 PM
HI,
You might need to upgrade to the newest version of videoscribe (2.3.4) and re-render it.
If you still have a problem, save your work online and tell customer support the name of it.
-Mike (videoscribe user)
A
Attila Kalman
On
Mon, 15 Feb, 2016 at 10:00 AM
Thanks for your help, Mike!
Here you got a link to the video: http://sho.co/177KT
Barry Radford
On
Mon, 15 Feb, 2016 at 11:53 AM
Atilla, I can see you have logged a support ticket. I will take a look at it now
Hey there! I just finished a video and after I saved it, either online or on my computer, I found that a few items were in different posision. Need help! Thank you in advance
You might need to upgrade to the newest version of videoscribe (2.3.4) and re-render it.
If you still have a problem, save your work online and tell customer support the name of it.
-Mike (videoscribe user)
Thanks for your help, Mike!
Here you got a link to the video: http://sho.co/177KT
Atilla, I can see you have logged a support ticket. I will take a look at it now
That's right Barry!
Thank you for your excellent assistance! :-)