VideoScribe Help

Topic not covered?

Start a new topic

Can't render completely

I have a problem. When I rendered my project, With 3 m 15 scd duration. But, When It has finished, My video easn't complete. Just 3 m 5 scd. How? Can you help me?

1 person has this question
Hi,

If your animation finishes drawing, and there is still audio remaining, the extra audio will be cut off.

If that is what is happening, just add 10 or 15 second of pause time to your last element (or add more images)



-Mike (videoscribe user)

 

my video rendering process isn't completing. when i play the videoscribe file, it's fine. I sat and watched the whole render process (45 minutes worth) and it went through the entire video animation. But when the wmv file replays, the video is incomplete - just part of the final and not the complete animation and soundtrack.
what can i do?
I have already tried replacing the animation at the point where it was getting stuck and redone the entire process of saving and rendering, but it hasn't helped.
thanks
Michelle

 

You could save your scribe to the cloud and tell customer support the name of it if you want them to have a look at it.
-Mike (videoscribe user)

 


Login to post a comment