VideoScribe Help

Topic not covered?

Start a new topic

video cannot upload

 i cannot upload to u tube..

I will post some useful links below on how to do these things so you can check against what you have done. Also some common issues and fixes. 

How to share your scribe - video

Common issues with YouTube

 

Also please bear in mind that the upload is a 3 stage process, first you sign in, then video is made and finally your video is uploaded. If you press the X at any point this will cancel the upload. You will see a "Congratulations, your video has been uploaded" when it's uploaded. Only click the ticks, if you click a X it stops the process.

 

If you are still having problems after that it would be useful to know at which stage the process is failing? Are you getting as far as putting your YouTube/Facebook password in? Is it failing before that and at the same point each time? If that's the case which element is on screen at that point as it is likely that there is a problem with that element.

First time i uplpad its succeeded...but at the second video.....after 100% done prepared my video suddenly its said for the some reason your video cant be upload to youtube! I tried about 3 times...and its failed at 3rd stage...

Please raise a support ticket, save your scribe to your online directory (cloud icon), let us know the name of the scribe in the ticket and we can take a look for you.


Login to post a comment