VideoScribe Help

Topic not covered?

Start a new topic

Access Denied


We have paid our annual Videoscribe subscription and the receipt is showing as being paid on the system. 

When I try to log on it says "you need a Sparkol PRO account to use Videoscribe. you can only take advantage of the trial once.

Please could you help, as we are trying to get a project finished asap. 

Kind Regards 


My account details are

Adam, not sure what happened there but I have just corrected the error. Apologies!

Login to post a comment