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Pinwheel in production, editing, previewing...cannot render!!!!

Ever since installing VS v8, I've experienced non-stop freezing within each function of use.  It doesn't matter if I'm creating, pulling images, copying/pasting, previewing...it just hangs there.  Often times, the voice track will continue, but the scribe hangs, ultimately falling way behind the voice track.  What's going on?  I have a whack of orders and cannot have this failure now.  I can't even show clients as there's no way to render!

usual causes:
image file sizes are too large
your transition times too short
zoom level to high or low
improperly formatted SVGs

save your work to the cloud and tell customer support the name of it if you want them to look at it.

related link: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

-Mike(videoscribe user)

 


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