My videoscribe won't close. It continues to load and I cannot quit the program. This is preventing me from shutting down my computer.
What can I do?
M
Mike Metcalf
On
Sun, 2 Oct, 2016 at 1:41 PM
1) did this happen one time or multiple times? 2) mac or pc? 3) what where you doing when it froze? (starting the program, logging in, opening a scribe project, adding an image etc.?
on a pc you might be able to right-click and close the program from the task bar at the bottom of your windows desktop on a pc you might be able to ctrl+alt+delete> task manage> videoscribe> end task
-Mike (videoscribe user)
Matthew Cook
On
Tue, 4 Oct, 2016 at 6:40 AM
Using a Mac, Ctrl+click on the VideoScribe dock icon and when the menu pops up press the Alt key and select 'Force Quit'.
M
Mina Ben
On
Thu, 13 Jul, 2017 at 12:40 PM
I have a mac and was uploading my scribe to YouTube when it just stopped and froze. Now, I cannot shut down or restart my mac because videoscribe is open and won't respond to "force quit". Any suggestions?
Matthew Cook
On
Thu, 13 Jul, 2017 at 1:50 PM
Pressing CMD+Alt+Esc will bring up a small window containing all applications currently running with the option to force quit the selected application. If you use this command (CMD+Alt+Esc) select VideoScribe from the window and click Force Quit, does it work?
My videoscribe won't close. It continues to load and I cannot quit the program. This is preventing me from shutting down my computer.
What can I do?
2) mac or pc?
3) what where you doing when it froze? (starting the program, logging in, opening a scribe project, adding an image etc.?
on a pc you might be able to right-click and close the program from the task bar at the bottom of your windows desktop
on a pc you might be able to ctrl+alt+delete> task manage> videoscribe> end task
-Mike (videoscribe user)
Using a Mac, Ctrl+click on the VideoScribe dock icon and when the menu pops up press the Alt key and select 'Force Quit'.
I have a mac and was uploading my scribe to YouTube when it just stopped and froze. Now, I cannot shut down or restart my mac because videoscribe is open and won't respond to "force quit". Any suggestions?
Pressing CMD+Alt+Esc will bring up a small window containing all applications currently running with the option to force quit the selected application. If you use this command (CMD+Alt+Esc) select VideoScribe from the window and click Force Quit, does it work?