VideoScribe Help

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Jumbled text and images

When I open some scribes they open with the text and images all over the place, overlapping, etc. When I play it it's a complete mess with supersize text showing only 2 or 3 letters at a time, text rows mis-aligned or overlapping, etc. Anyone know what's going on?

mac or pc?

what version number?

did you recently change versions, and when?

are you using more than one computer?

how long have you been using videoscribe ?

have you made scribe successfully before?


-Mike (videoscribe user)

 

This may be something I posted elsewhere but if not it is nevertheless a problem I have. To answer you as best I can:

 

mac or pc? - PC

what version number? - 2.3.6 (though some scribes will have been created in 2.3.4 and 2.3.5)

did you recently change versions, and when? - see above. Changed to latest version maybe 4/5/6 months ago

are you using more than one computer? - Yes, I often create on a laptop, save the scribe to a USB, take to work and continue production on a desktop PC. I sometimes then repeat the process back to the USB and then continue on a second laptop.

how long have you been using videoscribe ? - 18 months +

have you made scribe successfully before? - yes, several

Just checked, must have updated to 2.3.6 in September - my memory is not so good

text bug still exists in  version 2.3.6
change your zero animation times to .1
(or use version 2.2.5)

please see this link: error with creating video

-Mike (videoscribe user)

 

Hi Nick,


If you save one of the scribes that you are having this issue with to your online directory (cloud icon) and then load up that scribe from your cloud folder (as opposed to the locally saved version), does the same thing happen?


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