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Missing images in image library

I don't understand why discussion on this topic is closed?  I'm having the same problem of not seeing the images in the image library, raised by some users earlier. I've uninstalled and re-installed videoscribe, but that didn't help.  When I returned to this forum to look for answers or solutions, I find that discussion on this topic is closed without any users saying that their problem has been solved. What should I do?

Here is some additional information you could provide that might be useful:
1) are all of the images in the library missing?
2) are only some images missing? (which ones?)
3) screenshot of the problem?
4) clearer description of the problem, is the program freezing when you try to load the library?
5) link to the previous thread that was closed

-Mike (videoscribe user)

 


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