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I can't save, I click the save button, but nothing happens.

Hi there,

I'm having trouble with the save button, I click on the save icon and nothing happens. The only buttons that work are the "continue without save option" and the (X) close button, the tick for save button does absolutely nothing. What did I do wrong? Please help, this is frustrating.

This problem started when I was trying to export my project to my desktop, I then imported it back to videoscribe to make a few changes and now the save option doesn't work, what caused this to happen?


can you take a screenshot of the save menu and attach it?

do you have a file name typed in before trying to save?

-Mike (videoscribe user)


This issue can sometimes be caused when there is a problem with the soundtrack on the scribe. If you remove the soundtrack you should be able to save the scribe. Once you have saved it, try adding the soundtrack again and the scribe should save normally.

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